Terms & Conditions

Foodgrove India Pvt Ltd (FGIPL) provides services when visiting or shopping via our website www.foodgrove.in. By using our services, you agree to the terms and conditions outlined below. These terms should be read together with our Privacy Policy and Shipping Policy. Electronic communications When you use our website or send emails to us, you agree and understand that you are communicating with us through electronic records. You consent to receive communications electronically from us as and when required. We will communicate with you by email or via messages on your mobile phone. We will never ask you to provide sensitive information through email. In case you receive any such email, please report the same to us through the provided contact details. You are responsible for maintaining the confidentiality of your account information and password and agree to take responsibility for all activities that occur under your account or password. FGIPL reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion without any liability to you. Intellectual property rights FGIPL or its content suppliers own all the copyright, intellectual property rights and materials contained in this website. This includes text, images, logos, graphics and any published data. Users are restricted from publishing any website material anywhere else or commercialising any website material. Risk of loss All items purchased through this website are subject to a shipment contract. FGIPL is not responsible for any loss or damage in transit once the items are passed on to the courier service for dispatch. Promotions Any promotional activity made available on this website may be governed by rules separate from these terms of service. If you participate in any promotion, please review the applicable rules. If the rules for a promotion conflict with these terms of service, promotion rules will apply. Limitation of liability FGIPLmakes no representations or warranties regarding the services or the information and content provided. You agree that your use of our services is at your own risk. FGIPL does not guarantee that its services or electronic communications are free from viruses or harmful components. We will therefore not be liable for any damages arising from the use of our services. Termination We may suspend or terminate your account and bar access to service without prior notice and under our sole discretion, for any reason whatsoever, including but not limited to a breach of terms. If you wish to terminate your account, you may do so at any time by discontinuing using our service. Disputes Any dispute or claim related to our products or services, products sold or distributed by FGIPL through www.foodgrove.in will be subject to the exclusive jurisdiction of the courts in Chennai. Any dispute resolution proceedings will be conducted on an individual basis. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Disclaimer All product and shipping-related concerns must be raised within 24 hours of delivery. Changes to service We reserve the right to withdraw or amend our service or product without notice. We will not be liable if for any reason all or any part of service is unavailable at any time or for any period of time.